Privacy Policy

Effective Date: May 6, 2025

At Candid Hearing, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, and any other details you provide when contacting us or booking appointments.

Health Information: Details related to your hearing health, including medical history and treatment plans, which are collected during consultations and assessments.

Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, to help us improve our online services.

2. How We Use Your Information

Your information is used to:

Provide and manage our hearing health services.

Communicate with you regarding appointments, services, and updates.

Enhance our website and services based on user behavior and feedback.

Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service Providers: Trusted third parties who assist in operating our website and delivering services, under strict confidentiality agreements.

Legal Authorities: When required to comply with legal obligations or protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access and review your personal information.

Request corrections to any inaccuracies.

Withdraw consent for data processing, where applicable.

Lodge complaints with relevant data protection authorities if you believe your rights have been violated.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@candidhearing.com

By using our website and services, you consent to the terms outlined in this Privacy Policy